Terms & Conditions

1. Introduction

These terms govern your use of the NeatOS website and of NeatOS software and related services (the “Service”). By using the Service you agree to them. If you do not agree, do not use the Service.

2. Your responsibilities

When you use the Service you agree to:

• give accurate information when you send feedback or a report;
• keep any access credentials you are given secure, and tell us if you think they were exposed;
• use the Service in line with the laws that apply to you;
• not try to disrupt, probe or gain unauthorized access to the Service, and not include exploit credentials or secrets in a report.

3. The Service

The Service is provided “as is” and “as available”, without warranties of any kind, to the extent the law allows. We may change, suspend or stop any part of it. Where we can, we will say so on this site.

NeatOS software that you install on your own computer runs under your user account, with your permissions. What an automation you create does on your computer, or sends to a destination you configured, is your responsibility. Test automations before you rely on them, and keep your own backups.

4. Privacy and data

This is a summary. The privacy policy at /privacy/ describes it in full.

• The public website needs no account. Feedback and report forms ask only for what the action needs.
• The website uses first-party, anonymous usage measurement only. It does not use third-party analytics, fingerprinting or session replay.
• NeatOS software that runs on your computer has no account system and, in its current release, sends no telemetry. Its data stays on your device unless an automation you configured sends it somewhere.
• We do not sell personal data.

5. Intellectual property

The NeatOS name, marks, site content and software are owned by NeatOS Enterprise Systems and are protected by copyright, trademark and other laws. You keep ownership of what you create.

When you send us feedback, you allow us to use it to respond to you and to improve the Service. License terms that are presented with specific software apply to that software.

6. Limitation of liability

To the maximum extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profit or business, that result from your use of, or inability to use, the Service. Nothing in these terms limits liability that the law does not allow us to limit, or rights you have under mandatory consumer law where you live.

7. Suspension and termination

We may suspend or end your access to the Service if you break these terms or misuse the Service. You may stop using the Service at any time. Sections that by their nature should continue, such as intellectual property and limitation of liability, continue after access ends.

8. Changes to these terms

We may update these terms. The current version is always on this page, with its “Last updated” date. If a change is significant, we will say so on this page. Using the Service after a change means you accept the updated terms.

9. Contact

If you have a question about these terms, use: legal@neatos-systems.com.